GATORMOTO WARRANTY INFORMATION

Standard Warranty Info for Go karts, Scooters, Dirt Bikes, ATVs, and Electric Vehicles.

All go karts, scooters, dirt bikes, and atv's assembled by GatorMoto come with a parts and labor warranty. All go karts, scooters, and atv's assembled by the customer come with a parts only warranty. Additionally:

Our street legal 49cc motor scooters come with one year factory warranties.
Our off-road ATVs come with 90 day factory warranties.
Our off-road dirt bikes come with 90 day factory warranties.
Our off-road go karts come with 90 day factory warranties.
Our electric vehicles come with one year parts only warranties.

There are no returns or exchanges for any reason. The warranties do not include parts worn by standard use (such as tires, belts, chains, etc.) or parts damaged from accidents or abuse. Labor is billed at a rate of $50/hour for those with parts only warranties. If your product comes with a parts and labor warranty, the labor is only covered if the product is brought to the GatorMoto location you purchased the product from. Labor is not covered if you bring the unit to any other service center. Customer may be required to ship the defective part to GatorMoto first before replacement.

Return Info

Returns or exchanges are only allowed if authorized by GatorMoto.

Exchanges

The only time an exchange will be allowed is if a GatorMoto supervisor authorizes it. If an exchange is granted, the customer is responsible for shipping or bringing back the defective unit to GatorMoto. Once GatorMoto receives the unit back, we will ship out a replacement unit at our expense. The warranty date will start over once the customer receives the replacement unit.

Returns

A 20% restocking fee will be applied to all approved returns. Any approved returns must be in the original packaging and contain all manuals, instructions, and accessories that were originally included with the order. All returns must have approval from a GatorMoto supervisor. Any package that has been returned to us without an approval will be refused and shipped back to you at your expense. Shipping costs are never refunded for any reason.

Order Cancellations

GatorMoto will not grant any order cancellations that are due to delays out of our control. These delays can include, but are not limited to: acts of god, shipping company delays, and customs exams. While these delays occur from time to time and are unfortunate, we will not allow any orders to be cancelled and/or refunded for situations that are out of our control. The only time an order will be refunded due to a delay out of our control is if we are informed that the shipment will no longer be arriving to us.

Shipping Damage

If your product gets damaged in shipping, please accept it and make sure the driver notes the damage on the delivery slip. Please fully inspect your product and make a list of what has been damaged. We will file a damage claim with the shipping company and send out parts to fix your problems. Should you need parts due to damage caused in shipping, please send an email to Sales@GatorMoto.com and include the following information: your name, your address, the type of product you have, the color of product you received, and an exact list of parts needed. Once we receive your email we will respond to you and give you an approximate shipping date of the parts. In some cases, we will require photos showing the damage before replacement parts will be sent. Most parts are in stock and typically ship within 1-2 business days.

GATORMOTO WARRANTY INFORMATION

Send mail to webmaster@zaksspeedshop.com with questions or comments about this web site. Copyright © 2010 Zak's Speed Shop Last modified: July 23, 2010

Send mail to webmaster@zaksspeedshop.com with questions or comments about this web site.
Copyright © 2010 Zak's Speed Shop
Last modified: July 23, 2010